Your privacy is 916kis's top priority. We are committed to protecting every piece of personal information you share with us, backed by industry-standard security and fully transparent data management practices.
916kis takes user privacy responsibility very seriously. This Privacy Policy explains in detail how the 916kis platform manages personal information collected from you when you register, use our services, or interact with our platform in any form.
This Policy applies to all information collected through the official 916kis website at 916kis.net, the 916kis mobile app for Android and iOS, and all communication channels between you and the 916kis team, including Live Chat and customer support email.
916kis complies with all provisions under Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. We continually update our privacy practices in line with the latest legal and technological developments to ensure your data remains under the best possible protection.
916kis only collects information that is strictly necessary to deliver a safe, seamless, and responsible service. We do not collect excessive or irrelevant data beyond what is needed for platform operations.
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity | Name, IC, date of birth | KYC & age verification |
| Contact | Email, phone number | Communication & 2FA |
| Financial | Bank account details, transaction records | Payment Processing |
| Technical | IP, device, cookies | Security & user experience |
| Games | Game history, wagering | Compliance & responsible gaming |
All information we collect is used for clear and lawful purposes. 916kis will not use your data for any purpose not stated in this Privacy Policy without first obtaining your explicit consent.
Your data is used to set up and manage your 916kis account, process deposits and withdrawals accurately and securely, provide access to over 1,000 games on the platform, and deliver responsive, effective customer support whenever you need assistance.
916kis uses data to detect and prevent fraud, money laundering, and unauthorised access to your account. We also use your information to fulfil legal obligations under Malaysia's PDPA 2010 and applicable anti-money laundering (AML) regulations.
Usage data collected in aggregate and anonymised form is used to analyse platform usage patterns, develop improved new features, and keep the 916kis platform's technical performance at its best for your gaming experience.
With your consent, 916kis will send you information about the latest promotions, exclusive bonuses, and relevant special offers via email or in-app notifications. You may withdraw this consent at any time through your account settings or by contacting our customer support.
916kis continuously invests in industry-grade security infrastructure to ensure your personal data is protected at every stage — during data transmission, while stored on servers, and during the processing of your financial transactions.
All communications between your browser or app and the 916kis servers are protected by Transport Layer Security (TLS) encryption with a 256-bit key. This means every piece of data transmitted — including login credentials, financial details, and transactions — is fully encrypted and cannot be read by any third party attempting to intercept your connection.
Your data is stored on servers protected by a multi-layer access control system. Only authorised 916kis staff with a legitimate work requirement may access user personal information, and every access is recorded in a continuously monitored audit log.
916kis fully supports two-factor authentication for user accounts. We encourage all members to enable this security feature to add an extra layer of protection to your account, ensuring only you can access it even if your password falls into the wrong hands.
916kis does not sell, rent, or trade your personal information to any third party for marketing purposes. However, there are certain situations where your data may be shared with carefully selected parties based on legitimate operational needs.
916kis works with trusted service providers to manage platform operations, including licensed payment processors, certified game platform providers, cloud service providers compliant with international security standards, and identity verification (KYC) service providers. All third parties are bound by strict data confidentiality agreements and may only use your data for the specified purposes.
916kis may be required to disclose your personal information to the relevant authorities in the event of a court order, a lawful request from a law enforcement agency, or reporting obligations under applicable AML laws. In such situations, we will disclose only the minimum information necessary.
916kis uses cookies and similar tracking technologies to enhance the user experience, maintain your login session, and collect analytics data that helps us understand how users interact with our platform.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 916kis platform and your overall gaming experience.
As a responsible online entertainment platform, 916kis is required to implement a Know Your Customer (KYC) process to ensure every user is a real individual aged at least 18 years old, and to prevent fraud and money laundering.
All KYC documents submitted to 916kis are securely processed by our integrated verification system and are only accessible by authorised, accountable personnel. These documents are stored in encrypted format and are never shared with third parties except where required by law.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by 916kis. We fully respect these rights and make it easy for you to exercise them.
You have the right to request a copy of all personal data we hold about you at any time.
You have the right to correct any inaccurate or outdated personal information in your account.
You may withdraw your consent to certain data processing, particularly for marketing purposes.
You have the right to request that we restrict the processing of your data in certain situations provided for by law.
You have the right to lodge a complaint with Malaysia's data protection authority if you believe your rights have been violated.
You may request the deletion of your data, subject to applicable legal retention obligations.
916kis retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or for as long as required by applicable laws and regulations in Malaysia.
| Data Type | Retention Period | Justification |
|---|---|---|
| Active account information | Throughout the active account period | Service operations |
| Financial Transaction Records | 7 years after transaction | AML Compliance |
| KYC documents | 5 years after account closure | Regulatory requirements |
| Security and access logs | 2 years | Fraud Detection |
| Analytics cookie data | 13 months | Platform Improvements |
| Customer support communications | 3 years after resolution | Quality control & reference |
Once the retention period expires, your data will be securely deleted or permanently anonymised using methods that ensure it can never be re-identified.
If you have any questions, concerns, or wish to exercise your privacy rights, the 916kis Data Protection Officer team is ready to assist you. We are committed to responding to all privacy-related enquiries within 3 business days.
916kis reserves the right to update this Privacy Policy from time to time in line with changes in law, technology, or platform operating practices. Any material changes will be communicated to you via email or in-platform notification at least 7 days before taking effect. The "Updated" date at the top of this page will always reflect the latest version of this policy.
916kis invests in the latest security and privacy systems to ensure every aspect of your personal data is protected to a standard that exceeds the minimum requirements of the law.
Every bit of data travelling between your device and 916kis servers is encrypted with the strongest available TLS protocol. Your sensitive data — including bank account details and KYC information — cannot be read by any third party.
916kis fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). You have the full right to access, correct, and control the use of your personal data in accordance with local legal provisions.
916kis has never sold, rented, or traded your personal data to any advertiser or data broker. Your information is used solely for the purposes clearly stated in this Privacy Policy.
An additional security layer via 2FA ensures only you can access your account. Even if your password is compromised, an attacker cannot log in without the verification code sent to your device.
Your data is stored in a high-security data centre with strict physical and digital access controls. Round-the-clock monitoring by the 916kis cybersecurity team ensures no unauthorised access occurs.
916kis keeps its Privacy Policy up to date in line with the latest legal and technological developments. Any material changes are communicated to you in advance, ensuring you are always aware of how your data is managed.
Register your 916kis account today and enjoy over 1,000 top games with complete peace of mind — knowing that your privacy and data security are always our priority.